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Reference : QR3439
Job Title : Assistant Store Manager Canal Walk
Sector Title : Retail Stores
Area : Canal Walk Cape Town

Drive results to ensure that the store achieves maximum sales and productivity goals through functional leadership effective communication world class service
effective talent management merchandising excellence and operational compliance Also responsible for minimising risks and effectively monitoring store and
team activities motivating team members and creating a vibrant energetic environment

Financial Management
Work in conjunction with Store Manager to draw up daily weekly monthly individual and store sales targets
Meet and exceed personal sales targets on a weekly/ monthly basis
Accurate and timeous banking and reconciliations
Responsible for accurate Goods Received Vouchers GRVs and Inter Branch Transfers IBTs
Management and control of manual sales books
Stock transfer documentation and procedure
Day end procedures
Effective control and compliance of IOUs and disbursements procedures
Responsible for ensuring the store achieves conversion rate unit per transaction and average transactional value goals
Effectively control all store expenses within the set budget

Talent Management
Identify training needs of staff
Support the development of new employees
Creation and management of staff rosters and timekeeping
Monitor staff targets
Monitor sales performance of team members and provide timeous feedback
Accurate supervision of store team timekeeping on a daily basis
Staff presentation in conjunction with store manager
Accurate staff compliment in conjunction with Store Manager
Conduct/ attend daily meeting with all staff prior to store opening
Be proficient and assist Store Manager in the issuing of staff uniform vouchers
Monitoring of staff purchases on discount and staff vouchers
Oversee adherence to staff uniform requirements

Customer Service
Keeping uptodate with product knowledge
Drive the process for obtaining new clients
Provide premium customer service
Customer follow up on orders/ queries/ requests In conjunction with store manager

Product Management
Assist with regular stock counts and stock takes
Responsible for the daytoday operations of the store
Ensure the stores and displays entrance current promotions and signage are well maintained at all times
Receiving deliveries and ensuring deliveries are accurately received unpacked and merchandised
Stock refill and topups
Ensure loss prevention awareness and shrinkage control through exceptional world class service and effective implementation of policies and procedures
Maintain a neat and clean presentation of the merchandise

Store Maintenance
Assets fixtures fittings and electrical management
Ensure all operating systems within the store are checked regularly and are in good working condition
Ensure the stockroom is orderly and tidy
Ensure the store is clean and tidy before and after hours

Refer any escalated issues to the Store Manager/ Area Manager
Demonstrate professionalism leadership brand passion and selfconfidence
Reporting back to the Store Manager on a daily basis
Attending conference calls on a weekly basis in the absence of the Store Manager
Provide Store Manager with feedback after any absence eg days off leave
Daily administration
Identify possible candidates for vacancies in the store
Uphold company values in an exemplary manner
Adhere to Health and Safety practices/ codes
Adhere to Company policies and procedures
Any adhoc duties as required from time to times

3 to 5 years experience within a premium retail apparel brand
Prior managerial experience
MUST have a proven sales track record in another premium retail brand
Basic knowledge of arithmetic

Salary Market related based on qualifications and experience

Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your
application as unsuccessful


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