Reference : QR3981
Job Title : Senior Debt Counsellor Randburg
Sector Title : Banking/Finance
Area : Randburg

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Our client is searching for a Senior Debt Counsellor The successful candidate would be one who is a registered Debt Counsellor with the NCR and one who has approximately 5 years experience within the debt counselling industry

Overview
Implement the companys strategic objectives and the operational plan of the debt counselling department
Provide oversight and guidance on the entire operations of the department
Delegate duties to team members and give direction on execution
Develop operational procedures aligned to the applicable policies that support the operations of the department
Maintain and monitor implementation of departmental policies and procedures as well as applicable timelines
Monitor performance of the department and team members against the set targets and proactively advise on areas of improvement
People and departmental performance management
Budget and risk management
Provide relevant reports as and when required
Handle all escalated internal and external queries efficiently

Requirements
Must be a registered debt counsellor
Should have 3 to 5 years supervisory or managerial level experience
Experience within the financial legal credit or regulatory environment will be an added advantage

Salary Market related

Please forward updated your resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful